Amptex for BusinessPlumbing

Tracer gas water leak detection

Tracer gas water leak detection for offices, shops and estates in Johannesburg. Pinpoint leaks under slabs and paving, so less floor is opened.

Accounts
30-day accounts for companies, landlords & property managers
Teams
Our own electricians and plumbers, not subcontractors
Findings
Faults photographed on a live electronic job card
Emergencies
24/7 line · 6-month workmanship guarantee
A technician with a tracer-gas probe and a drill on car-park paving marked with red paint

Tracer gas leak detection

Pinpoint buried water leaks and open less floor

Some water leaks sit under a concrete slab, a tiled shop floor or a paved parking area, where there is nothing to see. We fill the water line with a safe tracer gas and pick it up at the surface where it escapes, so less floor or paving has to be opened. This is a water leak service: Amptex does not work on gas lines or gas installations.

  • For water linesA way to find water leaks, not a gas service
  • Under slab and pavingLeaks traced through tile, concrete and paving
  • Less opening upKnowing where the leak is means less floor to break out

Scope

How tracer gas detection works

  • Isolate the line

    The affected water line is isolated from the supply and drained or emptied.

  • Fill with tracer gas

    The line is filled with a safe tracer gas, typically a nitrogen–hydrogen mix.

  • The gas finds the leak

    It escapes where the pipe is damaged and rises through tile, concrete or paving.

  • Detect at the surface

    A sensitive detector picks up the gas at the surface above the leak.

  • Open and repair

    Once you approve, we open the floor or paving at that point, repair the pipe and test the line.

  • Reinstate the surface

    Tiles, screed or paving over the repair are quoted as their own item.

On site

Detection work in a trading space

The line under test has to be off and empty, so we agree when water to that section can be off and give tenants notice. The detection is done across the floor surface, so stock, vehicles or furniture over the suspected area need to be moved. If the leak is under a shop floor, we can test before opening or after close.

  • Water to the test section off and drained
  • Tenants told when their supply will stop
  • Stock, rugs or vehicles cleared from the area
  • Pipe routes or plans shared if available
  • Repair point agreed before anything is opened

Paperwork

Findings before anything is broken out

  • Leak position on the job cardWe photograph the detection results and load them on our live electronic job card for you to view.
  • Approval to openNothing is broken out until you have approved the repair quote.
  • Repair and reinstatement quotePipe repair and making good priced together, valid for 7 days.
  • PaymentEFT, card, Apple Pay or Google Pay on receipt, or a 30-day account.

Facilities FAQs

Tracer gas questions from facilities managers

Is this a gas leak service?

No. Tracer gas is only the tool. We use it to find leaks in water pipes. Amptex doesn't work on gas lines, gas geysers or gas appliances.

Is the tracer gas safe in an occupied building?

Yes. It is a safe tracer gas, typically a nitrogen–hydrogen mix, and it only goes into the water line we have isolated and drained.

Does it mean no damage to our floors?

No method can promise that. Tracer gas narrows down where the leak is, so the opening is smaller than breaking out a whole section to search for it.

When is tracer gas the right choice?

When the leak is under a slab, a tiled floor, a parking area or a long buried run, and ordinary tracing can't pinpoint it. For visible or accessible leaks, our standard water leak detection is usually enough.

How business jobs run

Clear steps. Findings you can see.

From the first call to the final invoice, you know where the job stands and what was found.

  1. 01

    Log the job

    Call, WhatsApp, email or send the form. Tell us the site, the problem and who will meet us on site.

  2. 02

    We assess on site

    Our own electrician or plumber attends. Faults are photographed and loaded onto our live electronic job card for you to view.

  3. 03

    You approve the quote

    A written quote for your approval, valid for 7 days. Installations carry a 75% deposit.

  4. 04

    Our teams do the work

    Planned around your trading hours and tenants. After-hours and weekend work is available; surcharges apply.

  5. 05

    Close-out and paperwork

    Invoice due on receipt or on your 30-day account, a COC where it applies, and our 6-month workmanship guarantee.

  • ECB registeredElectrical Conformance Board
  • WACCWarranty & Compliance Certification
  • JoJo approved installerTanks installed to JoJo's requirements
  • 6-month guaranteeOn all our workmanship

Businesses we have worked with

  • Nissan
  • American Swiss
  • voestalpine
  • Esri
  • Fourways Vet Hospital
  • Bartlett Group
  • Holistic Technologies
  • Copper Tubing Africa
  • Dirt Diggers
  • OPH
  • eClock
  • Advanced Product Technology
  • Bee Fun Food
  • International Engineering & Technologies

For facilities & property teams

Need work done on site?

Send the site, the problem and the person we should meet. The office comes back with next steps, a quote or a booking. For emergencies, call the 24/7 line.

Emergency line · 24/7 011 791 6121
  • Office hours 08:00–17:00 · emergencies 24/7
  • No call-out fee: you pay first-hour labour. After-hours and weekend surcharges apply.
  • 6-month workmanship guarantee on our work

Request a quote or call-back

1 · What do you need?
2 · Where is it?
3 · Your details

You can also send photos on WhatsApp. An enquiry isn't a confirmed price or appointment. For emergencies, please call.